Your final confirmation will usually arrive within 48 hours of making the purchase. When booking by phone or online you should not make arrangements in connection with an Event until you have received your final booking confirmation stating your date and time (this does not include the automatic purchase email you receive that confirms what you have just ordered). In most circumstances, a cancellation cannot be made once a date has been booked. Once you are booked, you are bound by the terms and conditions of the event host of which a copy can be made available upon request. Do not purchase an experience for yourself or as a gift that has a choice of venues if you or the person it is for are only able to travel to one of the choices. We will do our best to secure your preferred choice of event, venue and date, but to avoid disappointment book as early as possible, especially for peak times such as weekends and the summer months which book up very quickly.
Please note not all spaces are shown online so if you cannot see spaces for your event please call or email for dates. The most recent information on dates when an event may be available can be checked by looking at the calendars on the website, or when you have activated and logged in with your voucher. All experiences are subject to availability.